Welcome to rafaelridge.com! We want you to be completely satisfied with your Outdoor and Travel purchase. If for any reason you need to return an item, please follow our Return and Refund Policy below:

To initiate a return, please email us with your order number and reason for return within 30 days of receiving your item. Our team will guide you through the process and provide you with a return authorization if applicable.

• Items must be in their original condition with tags attached and in the original packaging.
• Products that have been used, washed, or damaged will not be eligible for return.
• Customers are responsible for return shipping costs unless otherwise agreed upon by our team.

Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used during the purchase.

If you would like to exchange an item for a different size or color, please contact us. We will assist you with the exchange process based on product availability.

If your order arrives with missing or damaged items, please email us within 7 days of delivery. We will work quickly to resolve the issue and ensure your satisfaction.

Gift cards, downloadable software products, and final sale items are non-refundable.

If you have any questions or concerns about our Return and Refund Policy, please reach out to us. Our dedicated team is here to assist you with any inquiries.

Thank you for shopping at rafaelridge.com! We appreciate your trust in our products and services.